ICT, Business services and labour productivity growth

This paper focuses on the diffusion of knowledge intensive business services (KIBS) in relation to information and communication technology-based innovations and their effect on productivity growth. Intermediate purchases of KIBS by any other industry determine the extent of KIBS diffusion. This diffusion is seen as part of the broader process of organisational innovations. We find a significant positive relation between this measure of KIBS diffusion and the intensity of information technology (IT). Not only do use of IT and KIBS both contribute positively to labour productivity growth, we also find that the combination of these two inputs adds further to productivity growth for the aggregate economy.